Frequently Asked Questions
Help and Advice

If you have any questions whatsoever please do not hesitate to call 01438 361361

What we do

What services does Carole Smith Creative Floral Designer provide?

Carole Smith aims to provide wedding flowers and everything you need to decorate your venue all in one place, we provide Bride, bridesmaids and flower girl flowers, buttonholes, butonniers and corsages, church flowers and flowers for your venue or house and marquees.

We also provide chair covers and sashes, star light backdrops and draping.

If your decorating your venue yourself or making your own table centre's then you should take a look at our glassware and candelabra hire service.

How do I make an appointment for a consultation?

Consultations are free with absolutely no obligation, so there's really no reason not to make an appointment to talk through your idea's.

Following your first consultation we'll provide you with a quotation detailing the designs we discuss and exactly what your wedding flowers will cost. Just call 01438 361361 and ask for Carole, if we're busy and can't get to the phone, please leave a short message with your name and a contact number and Carole will call you as soon as she is free.

Alternately you can email us at (also see 'contact us').

How do I pay for my wedding flowers?

A £100 deposite is required to secure your wedding date with the balance becoming due 4 weeks before your wedding.

We accept most major credit/debit cards including Amex, you may also pay by paypal and of course we accept cash.

We can also accept payment by direct bank transfer, please ask for details.

I know very little about flowers, will this make choosing my wedding flowers a problem?

No... We have very extensive portfolios, lots of books and wedding flower magazines and you are welcome to browse through these at leisure during our consultation. I love discussing flowers and having the opportunity to help brides choose their flowers, every new wedding is as exciting as the last.

Do I have to collect my flowers on the morning of my wedding?

No... when we prepare your wedding flowers we also arrange all the required deliveries. This may include delivery of bridal and bridesmaid flowers to you. Buttonholes to the grooms or best mans address, church flowers to your church and venue decoration, table centres etc to your venue. Everything that is necessary to complete your wedding flower set up.

Do you set up when you deliver wedding flowers?

When we deliver to a venue, church marquee or your home we provide a complete set-up service.

For a small additional fee we can also arrange to move flowers from a church or wedding service to your wedding venue.

On the morning of your wedding we will delivver bridal and bridesmaids flowers to your address and buttonholes to another location.


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